At iShortn, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our URL shortening service at ishortn.ink. Please read this policy carefully. By using iShortn, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We collect information in the following ways when you use our service:
Account Information
- Name, email address, and profile information provided through your authentication provider when you create an account.
- Account preferences, settings, and subscription details.
Usage Data
- Links you create, including original URLs and shortened URLs.
- QR codes you generate through the platform.
- Interaction data such as features used, pages visited, and actions taken within the service.
Analytics Data from Shortened Links
- When someone clicks a shortened link, we collect information about that click, including: IP address (anonymized), browser type and version, operating system, device type, referring website, approximate geographic location (country and city), and timestamp of the click.
- This analytics data is collected to provide link creators with insights about their audience and link performance.
Technical Information
- Browser type, IP address, device information, and operating system when you access our website or dashboard.
- Log data such as access times, pages viewed, and referring URLs.
2. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve the iShortn service.
- Create and manage your account and process your requests.
- Generate click analytics and performance reports for your shortened links.
- Detect and prevent abuse, spam, phishing, and malicious use of our service.
- Send you service-related communications, such as account notifications and updates.
- Enforce our Terms of Service and ensure compliance with our acceptable use policies.
- Analyze usage trends to improve the user experience and develop new features.
3. Data Sharing and Disclosure
We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:
- Service providers: We use third-party services to operate our platform. These include Clerk for authentication and account management, and analytics providers for service monitoring. These providers only have access to the information necessary to perform their functions and are obligated to protect your data.
- Legal requirements: We may disclose your information if required to do so by law, court order, or governmental request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
- Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Link analytics data (click counts, geographic distribution, device breakdowns) is visible to the user who created the shortened link. This data does not include personally identifiable information about the individuals who clicked the link.
4. Cookies
iShortn uses cookies and similar technologies to maintain your session, remember your preferences, and provide a secure experience. We use:
- Essential cookies: Required for authentication, security, and basic functionality of the service.
- Analytics cookies: Used to understand how visitors interact with our website so we can improve the experience.
You can control cookie settings through your browser preferences. Disabling essential cookies may affect the functionality of the service.
5. Data Retention
We retain your account information for as long as your account is active. If you delete your account, we will remove your personal information and link data within 30 days, except where we are required to retain it for legal or compliance purposes.
Aggregated and anonymized analytics data may be retained indefinitely as it cannot be used to identify any individual.
6. Data Security
We implement industry-standard security measures to protect your information, including encryption in transit (TLS/SSL), secure data storage, and access controls. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Your Rights
Depending on your jurisdiction, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Request that we correct any inaccurate or incomplete information.
- Deletion: Request that we delete your personal information and account data.
- Data portability: Request a copy of your data in a structured, machine-readable format.
- Objection: Object to the processing of your personal information in certain circumstances.
To exercise any of these rights, please contact us at support@ishortn.ink.
8. Children's Privacy
iShortn is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will take steps to delete that information promptly.
9. Changes to This Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at support@ishortn.ink.